FAQ
Can I use a FSA/HSA card to buy Bask?
Yes! You are able to check out directly on basksuncare.com using an HSA or FSA card. Since Bask is an OTC product, it qualifies for healthcare-related expenditures, and we have been approved to accept those payment options.
How do I get in touch with customer service?
Feel free to reach out to email hello@basksuncare.com any time, complete the contact form on our site, or use the on-site chat box.
What are the ingredients?
Bask is free of oxybenzone and octinoxate. All of our products are also fee of parabens, sulfates, phthalates, gluten, silicones, formaldehyde, and animal byproducts. Bask products are also screened for and free of benzene contamination, cruelty-free (Leaping Bunny Certified), and Hawaii Reef-Compliant (Act 104). Here is a full ingredient list:
SPF 30 Spray
Active Ingredients
Avobenzone 3%, Homosalate 7.5%, Octisalate 5%, Octocrylene 5%
Inactive Ingredients
Fragrance, SD Alcohol 40-B, Tocopheryl Acetate, VA/Butyl Maleate/Isobornyl Acrylate Copolymer
SPF 30 Lotion
Active Ingredients
Avobenzone 3%, Homosalate 7.5%, Octisalate 5%, Octocrylene 5%
Inactive Ingredients
Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Aloe Barbadensis Leaf Juice, C12-15 Alkyl Benzoate, Carbomer, Disodium EDTA, Ethylhexylglycerin, Fragrance, Hydroxypropyl Methylcellulose, Phenoxyethanol, Polyethylene, Polysorbate 20, Propylene Glycol, Sodium Hydroxide, Sorbitan Oleate, Theobroma Cacao (Cocoa) Seed Butter, Tocopheryl Acetate, Water
SPF 50 Spray
Active Ingredients
Avobenzone 3%, Homosalate 10%, Octisalate 5%, Octocrylene 5%
Inactive Ingredients
Fragrance, SD Alcohol 40-B, Tocopheryl Acetate, VA/Butyl Maleate/Isobornyl Acrylate Copolymer
SPF 50 Lotion
Active Ingredients
Avobenzone 3%, Homosalate 10%, Octisalate 5%, Octocrylene 5%
Inactive Ingredients
Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Aloe Barbadensis Leaf Juice, C12-15 Alkyl Benzoate, Carbomer, Disodium EDTA, Ethylhexylglycerin, Fragrance, Hydroxypropyl Methylcellulose, Phenoxyethanol, Polyethylene, Polysorbate 20, Propylene Glycol, Sodium Hydroxide, Sorbitan Oleate, Theobroma Cacao (Cocoa) Seed Butter, Tocopheryl Acetate, Water
Question: What is your return/exchange policy?
Bask has a 100% satisfaction guarantee. No questions asked. If you are unhappy with your purchase for any reason, we will provide a full refund. Our full policy can be found here.
How does your nonprofit donation work?
Bask was started because of the founders' direct experience losing a family member to skin cancer. Ending skin cancer is at the core of everything we do, and it doesn't stop after a Basker buys sunscreen. Every purchase then generates a 10% monetary donation and a product donation of 1 bottle of Bask to the Skin Protection Foundation (SPF). SPF is the only organization in the world that is fighting skin cancer on the front lines by giving sunscreen away to people while in the sun. You can learn more about SPF on their website.
Where do you ship?
We ship everywhere in the United States (and US territories) and Canada.
When will I receive my Bask?
Depending on the shipping speed you select, your Bask will typically ship on the following business day. If you order before 12 PM ET, then your order will ship that day.
If you live in New York, Brooklyn, Los Angeles, San Francisco, or Chicago, you may qualify for 2-hour or same-day shipping. Those orders are fulfilled 7 days per week, and the option will automatically display to you at checkout if your delivery zipcode falls within our delivery zones.
Do you offer same-day delivery?
Yes! If you live in New York, Brooklyn, Los Angeles, San Francisco, or Chicago, you may qualify for 2-hour or same-day shipping. Those orders are fulfilled 7 days per week, and the option will automatically display to you at checkout if your delivery zipcode falls within our delivery zones.
Is Bask tested on animals/ is Bask cruelty-free?
Bask is never tested on animals and is Leaping Bunny Certified. All Bask products are cruelty free and vegan.
Where is Bask made?
Bask is made in Miami, Florida, shipped from Dallas, TX, and our team of Baskers is based all over the country from New York (HQ) to Hawaii, and everywhere in between.
Is Bask good for sensitive skin? Is Bask dermatologist recommended?
Bask is dermatologist recommended, and Bask is great for sensitive skin. However, there is not a single skincare product that works perfectly for everyone. Everyone’s skin is different.
Is Bask Reef Safe?
Bask is Hawaii Reef Friendly and compliant with Act 104 which banned the use of oxybenzone and octinoxate. “Reef-safe” is a term subject to some debate without a standardized definition.
What’s the difference between mineral and chemical sunscreen?
Mineral and chemical sunscreens are both effective UV filters that help to prevent sun burns and premature skin aging.
Chemical sunscreens use a variety of FDA-approved UV filters made from organic compounds to protect your skin. They work by absorbing into the skin and dissipating UV rays.
Mineral sunscreens are made from the inorganic compounds Zinc Oxide and/or Titanium Dioxide. Contrary to popular belief, these filters do not reflect UV. They reflect *some* UV, but mostly work by absorbing UV energy. When using these products, it's important to get a smooth application by rubbing them in as much as possible. When you do this, you ensure that your SPF is effective. When you don't, you run the risk of a rigid application which can degrade the product's efficacy.
It's important to know that all sunscreens are chemicals that are made in labs. The primary difference between so-called "mineral" / "physical" and so-called "chemical" sunscreens is that mineral chemicals are inorganic compounds and "chemical" sunscreens are made from organic compounds. "Chemical" or Organic sunscreens tend to be both more effective and more cosmetically elegant.
Which one is right for you? That’s a matter of personal preference. At Bask, we think the best sunscreen is the one that you are going to use! The three key things to avoid in sunscreen products are: oxybenzone, aerosols with chemical propellants (Bask uses a non-aerosol spray free of chemical propellants), and nanoparticle-zinc.
You should also avoid chemical/mineral hybrid products. It's totally fine to layer a mineral on top of a chemical, but we don't currently recommend purchasing sunscreens that fomrulate a chemical active and a mineral active together.
The other important factor to consider when choosing between a mineral and chemical sunscreen is environmental. The carbon footprint of mineral sunscreens is exponentially higher than that of chemical/'organic sunscreens. Therefore, mineral sunscreens contribute far greater to global warming - which is not only the greatest threat facing our environment, but also the greatest threat to coral reef.
What do your ingredients do?
Avobenzone 3%: UVA UV filter
Homosalate 7.5%: UVB UV filter, excellent for dissolving hard to solubilize powder agents like Avobenzone
Octisalate 5%: UVB UV filter, used in combination with other UV filters to solubilize solid UV filters
Octocrylene 5%: UVAB and UVAII UV Filter that helps to photostabilize other UV filters like Avobenzone and Homosalate
Acrylates/C10-30 Alkyl Acrylate Crosspolymer: Emulsifier and texture enhancer
Aloe Barbadensis Leaf Juice: Aloe - moisturizer, antioxidant, and anti-inflammatory
C12-15 Alkyl Benzoate: Texture enhancer, emollient
Carbomer: Emulsion stabilizer, viscosity increasing
Disodium EDTA: Bonding agent, viscosity control
Ethylhexylglycerin: Cosmetic preservative
Fragrance: SPF odor masking; aroma (ours is made with Coconut extract, vanilla extract, and linalool)
Hydroxypropyl Methylcellulose: Lubricant, thickener, emulsion stabilizing
Phenoxyethanol: Cosmetic preservation
Polyethylene: Bonding agent, emulsion aid
Polysorbate 20: enhances spreadability
Propylene Glycol: Skin hydrating
Sodium Hydroxide: Alkaline that preserves pH
Sorbitan Oleate: Olive oil fatty acid emulsifier
Theobroma Cacao (Cocoa) Seed Butter: Cocoa Butter - Moisturizer and emollient
Tocopheryl Acetate: Antioxidant that conditions the skin
Water: Good ol’ H2O
What is Leaping Bunny Certified? Is Bask Leaping Bunny Certified?
Leaping Bunny (also known as Coalition for Consumer Information on Cosmetics or CCIC) is a collective of animal rights and animal protection groups that banded together to create an international standard for consumers to identify which products truly are cruelty free. Bask products are Leaping Bunny Certified.
Will you donate sunscreen to my charity/school?
Yes we will. We are excited at the opportunity to donate sunscreen to camps, schools, and youth organizations that support low-income children. Please contact us at hello@basksuncare.com if you meet the previously described criteria and need sunscreen. We will do our best to help.
How often should I reapply?
Reapplication is the most important part of effective sun safety. The FDA recommends applying every 2 hours, but we would tell you: the more the merrier! We like to apply every 30 to 60 minutes. And often more depending on the UV Index. You should absolutely apply after going into the water, sweating, or toweling off.
Is Bask’s spray non-aerosol?
Bask’s spray (and all future spray products) is non-aerosol. We do not use an aerosolizing agent to pressurize our spray product, but instead use compressed air - the same air we breathe, pressurized at 8 PSI. This is better for you and better for the environment. Typically, companies use an aerosolizing agent like propane to pressurize their spray products, and more often than not, they mix the aerosolizing agent directly with the lotion. We thought that was gross, and we don’t even let our compressed air come into contact with our formula because we use bag-on-vale technology in our spray bottle. It’s more expensive for us, but worth it for the peace of mind it provides. Two other nice things about our spray can technology are 1) it allows for you to spray continuously in any direction (upside down, sideways, any which way); 2) you end up being able to use every last drop of your sunscreen - the can will completely empty before it stops spraying.
Isn’t the sun good for you?
Not only is the sun good for you, but it’s great for you! It’s energizing and beautiful, and it’s the source of all life. Being in the sun is proven to have incredible physical and mental health benefits, and you should spend at least 120 minutes in the sun every week. It’s also no secret that 90% of skin cancers and skin aging is caused by UV exposure. That’s why we exist. Bask is an empowerment tool for you to get in the sun safely. There’s a big difference between basking and burning. So, wear your Bask, and go out and play!
What is broad spectrum?
Broad spectrum means that a sunscreen protects you against both UVA and UVB rays. The way to remember the difference between the two is easy: A for aging, and B for burning. UVA rays penetrate deeper and are most responsible for wrinkling anad aging; UVB rays cause sunburns. Both UVA and UVB rays can lead to skin cancer. It is very important to make sure to use a broad spectrum sunscreen that offers coverage against both.
What is the difference between SPF 15, SPF 30 and SPF 50?
SPF stands for Sun Protection Factor and quantifies the sunscreen’s protection against UVB rays. SPF 15 blocks 93% of UVB rays; SPF 30 blocks 97% of UVB rays; SPF 50 blocks 98% of UVB rays.
Do you have an SPF higher than 50?
We do not, and likely won’t. Most research suggests that there are minimal returns on SPFs over 50, and there is some speculation that the FDA may start to limit SPF levels to 50+. However, if you have an SPF you love that’s listed as higher than 50, then keep on using it! The most important thing is having a sunscreen you love to wear.
Bask water-proof / water and sweat resistant?
Bask is water and sweat resistant up to 80- minutes, which is the maximum possible water resistance by the FDA. Since 2012, the FDA no longer allows the use of the term “water proof” for sunscreens because it provided a false sense of security for sunscreen wearers. It’s very important to reapply sunscreen whenever you get out of the water or towel off.
Is Bask safe for children?
First of all, no sunscreen should be used on any child 6 months or younger, and children 6 months or younger should not have direct exposure to sunlight. For children older than 6 months, you should feel comfortable using Bask. It is dermatologist recommended, free of oxybenzone and chemical propellants, and good for sensitive skin. Lots of parents choose Bask for their children (including the parent of a one year old who is writing this). However, every parent should do their own independent research to determine which products they want to use for their kids: from sunscreen to moisturizers to bath time products to food.
Bask isn’t for me, can you help me find another sunscreen?
Absolutely! We’re here to help. If, for whatever reason, Bask doesn’t meet your needs, then we’re happy to help you find an alternative. We’re in this to help people find sunscreen they love. We think Bask will be that product for most everyone, but for anybody else, just reach out to us and we’ll help you.
Does Bask Contain Benzene?
Bask does not contain benzene. We know this because we test for benzene contamination in every production run.
As an FYI, benzene is not an ingredient in sunscreen. Nor is it caused by the breakdown of SPF actives. Rather, it is a contaminant that can find it's way into a variety of personal care products in various places along the supply chain and manufacturing processes. The only way for a brand to know for sure that a product is free of benzene is by testing for its presence.